Here you will find some of the frequently asked questions. If you cannot find here an answer to your question please send us an email to info@themagicfiber.com

General information

Answers to questions about Location of distribution center, office hours and order fulfillment.

Product information

Frequently asked questions about our MagicFibers durability and proper usage.

Guarantee information

Answers about guarantee coverage and contact information.

Payments information

Answers to questions about accepted forms of payment.

Returns & Cancellations

Frequent questions about returns and cancellations.

Shipping information

Information about domestic and international delivery times, shipping locations, charges, and courier service.

Washing instructions

Guidelines for proper cleaning and storage of MagicFiber cleaning cloths.


General information regarding wholesale shopping.

Custom logo printed

Can you place your logo on our microfibers? Minimum order and packaging info.